Papillon HSEQ Systems: Privacy Policy

Last updated: 02/12/2025

Papillon HSEQ Systems (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase our digital products, or interact with us.

By using our website or purchasing from us, you agree to the terms of this Privacy Policy.

What Personal Information We Collect

We may collect the following information:

• Information you provide directly

• Name

• Email address

• Billing address

• Payment details (processed securely by third-party providers – we do not store card numbers)

• Business name (if provided)

• Any information submitted through our contact forms or by email

Information collected automatically:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on the site

• Referring websites

This data is collected via cookies, analytics tools and standard server logs.

2. How We Use Your Information

We may use your information to:

• Process and deliver digital product purchases

• Provide download links, receipts and account-related communication

• Improve our website, products and customer experience

• Respond to enquiries

• Send important service-related notifications (e.g., updates to purchased products)

• Send optional marketing emails (only if you opt-in; you can unsubscribe anytime)

• Maintain security and prevent fraud

We do not sell, trade or rent your personal information to third parties.

3. Payment Security

All payments are processed securely through trusted third-party payment providers (e.g., Stripe, PayPal).

We never see or store your full credit card details.

Your payment information is protected through encryption and secure processing systems.

4. Sharing Your Information

We may share your information only with:

• Payment processors (to complete your purchase)

• Email and automation providers (to send downloads, receipts, or updates)

• Analytics providers (for website performance insights)

• Legal authorities (only if required by law)

These service providers only receive the information necessary to perform their functions.

5. Cookies

We use cookies to:

• Improve website functionality

• Understand user behaviour

• Track conversions

• Provide a consistent browsing experience

You can disable cookies in your browser settings, but some features may not work correctly.

6. How We Store and Protect Your Data

We take reasonable steps to protect your information from:

• Unauthorised access

• Misuse

• Loss

• Modification

Data is stored securely using encrypted servers and reputable third-party systems.

7. Access, Correction and Deletion Rights

You can request at any time to:

• Access your personal information

• Correct your personal information

• Delete your personal information (excluding information required for legal or financial record-keeping)

To request any of these, email us at: frank@papillonhseq.com

8. Marketing Emails

If you choose to join our mailing list, we may send:

• Product updates

• Safety compliance tips

• New document releases

• Promotional offers

You can unsubscribe at any time via the link in each email.

9. Third-Party Links

Our website may include links to external websites.

We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact:

Papillon HSEQ Systems

Email: frank@papillonhseq.com